About this app

Seamless VA Care—Anywhere
Mobile Engagement puts the entire Veterans Affairs experience in your pocket. From finding the nearest VA facility to refilling prescriptions, it is the single, secure place where Veterans can navigate hospitals, schedule or check in to appointments, access medical records, chat with VAly, and discover trusted VA resources—online or on the go.

VAly AI Chatbot

 Ask any question in plain language, VAly opens the right feature instantly
 Available 24/7 for navigation, benefits and support queries



Facilities

 Locate nearby VA hospitals and clinics with wait times, phone numbers and directions
 Save a default hospital for instant indoor navigation



Manage Appointments

 Book, cancel or print VA and Community Care visits
 View after-visit summaries and map each appointment



Hospital Navigation

 Real-time blue-dot indoor maps with voice guidance and high-contrast mode
 Remember where you parked and get turn-by-turn directions to any clinic or amenity



Travel Claim

 One-tap access to the BTSSS portal for mileage reimbursement



Health Tools

 My HealtheVet: refill meds, order supplies, send secure messages
 Review labs, tests, vaccines and care notes
 Add appointments to your calendar with card scanning



Quick Actions

 Text 53079 to check in (45 minutes before to 15 minutes after)
 Contact the Veterans Crisis Line by call, text or chat



VA Resources

 Health care, disability, education, housing, careers, pensions, family benefits and burials—direct phone numbers and links, all in one place



Facility Availability

Some features require the facility to be enabled inside VA systems. If your site is not yet supported, check back soon as we expand nationwide.

What’s new:

 Rebranded to Mobile Engagement with a fresh icon and streamlined UI
 New VAly AI chatbot, answers questions and opens features instantly
 Accessibility upgrades to indoor maps (voice and vibration)
 My HealtheVet integration: refill medications, order supplies, send secure messages
 Added Veterans Crisis Line, Cemeteries and VA Resources
 General reliability and performance improvements

Downloads